Horseley Heath Surgery Tandon Medical Centre
Horseley Heath Surgery Tandon Medical Centre

Horseley Heath Surgery, Tipton

Our staff cover surgeries at 2 sites, so if your chosen Doctor isn't at the surgery on a day you ask for an appointment, they may be doing a surgery at the other site.

To give you an idea of the usual times of staff sessions, please see the plan below of a normal week. This can change due to staff covering each other's annual or study leave. 

Day am pm
Monday

Dr Oram

Dr Kaur

Dr Randhawa

Nurse Cath

Nurse Prac. Kim

 

Dr Hynes

Dr Oram

Dr Randhawa

Nurse Prac. Kim

Nurse Cath

 

Tuesday

 

Dr Baldwin

Dr Khan

Midwife

Nurse Cath

 

Dr Baldwin

Dr Khan

Nurse Cath

 

Wednesday

 

Dr Baldwin

Dr Coates

Dr Hurley

Dr Randhawa

Nurse Jenna

 

Dr Baldwin

Dr Coates

Dr Hurley

Dr Oram

Nurse Jenna

Thursday

Dr Coates

Dr Hynes

Dr Oram

HCA Steph

Nurse Cath

 

Dr Kaur

Dr Hurley

HCA Steph

Nurse Cath

 

 

Friday

Dr Coates

Dr Hynes

Dr Kaur

Midwife (New Bookings)

Nurse Jenna

 

Dr Coates

Dr Hurley

Dr Hynes

Dr Randhawa

Nurse Jenna

 

Missed appointments

Thank you to those who call the surgery to inform us when they are unable to make their appointment so we can use the appointment slot for someone who needs it.

 

AS YOU CAN SEE IN THE SECOND HALF OF 2015 MORE PEOPLE ARE MISSING THEIR APPOINTMENTS COMPARED TO 2014- PLEASE HELP US TO AVOID THIS UNNECESSARY LOSS OF TIME

Month Missed Appointments Total Appointments Missed appointments higher than last year?
January 136 2275 YES
February 182 2500 NO
March 198 2042 YES
April 161 2237 NO
May 137 2173 NO
June 154 2428 NO
July 189 2438 YES
August 131 2043 YES
September 154 2440 YES
October 168 2443 NO
November 183 2459 YES
December 200 2266 YES

 

In 10 months out of 12 in 2013 the percentage of missed appointments has been lower than the corresponding month in 2012. (2013- a good year!)

In 6 out of 12 months in 2014 the percentage of missed appointments has been lower than the corresponding month in 2013.

In 5 out of 12 months in 2015 the percentage of missed appointments has been lower than the corresponding month in 2014.

(More people are missing appointments year on year)

PLEASE HELP in reducing our number of missed appointments: if you don't need the appointment please cancel it so someone else could use this time with us.

Thankyou for your help in reducing our number of missed appointments.