Your visit, your say
It's survey time of year, and here's what our respondents thought of their experience in the surgery, with responses taken in January & July 2014. Thankfully the results continue to show that the surgeries are above the average for Sandwell & West Birmingham CCG.
The full results and comparisons of this surgery against others is available on the author's website: www.gp-patient.co.uk
5 out of 6 patients responding were happy with our opening hours, and 90% of patients describe their overall experience of this surgery as 'good'
4 out of 5 respondents would recommend us to others, and we hope this figure will get even higher.
We're very happy that our ratings compare very well compared to the local & national averages
Getting an Appointment:
Like in previous years, being a split site practice means staff can't be in 2 places at once. If you'd like to know where a particular GP will be in a normal week, please see our Horseley Heath & Tandon pages. When a GP is away from the surgery on study or annual leave other GPs may be moved across to cover the absence.
Experience with Nurses:
Experience with GPs:
Thankyou for the humbling level of confidence and trust you have in our nurses and GPs!