It's survey time of year, and here's what our respondents thought of their experience in the surgery, with responses taken in January & July 2014. Thankfully the results continue to show that the surgeries are above the average for Sandwell & West Birmingham CCG.

The full results and comparisons of this surgery against others is available on the author's website: www.gp-patient.co.uk

5 out of 6 patients responding were happy with our opening hours, and 90% of patients describe their overall experience of this surgery as 'good'

4 out of 5 respondents would recommend us to others, and we hope this figure will get even higher.

We're very happy that our ratings compare very well compared to the local & national averages

Like in previous years, being a split site practice means staff can't be in 2 places at once. If you'd like to know where a particular GP will be in a normal week, please see our Horseley Heath & Tandon pages. When a GP is away from the surgery on study or annual leave other GPs may be moved across to cover the absence.

Thankyou for the humbling level of confidence and trust you have in our nurses and GPs!